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Eric emphasizes the importance of having essential tools for drain cleaning, such as a main line machine, a camera, and handheld drain cleaner. He recommends investing in high-quality cameras for diagnosing blockages, as well as chain snakes for smaller diameter pipes. He showcases the Milwaukee high-speed chain snake and the Ridgid Flex Shaft as effective tools for drain cleaning. Additionally, he discusses the usefulness of handheld drain cleaners for tight spaces in building maintenance and remodeling projects. Eric's expertise and recommendations are aimed at professionals in the plumbing industry looking to expand their services.