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When you’re a busy builder, making sure everyone in the office and on the job sites follows your SOPs, aligns with your values, and takes ownership of their responsibilities can feel like an impossible task.

Today, construction business coach Réal LaFrance is answering the internet’s most searched questions about holding people accountable, including:

How do I hold subs accountable when they don’t technically work for me?
What do I do if my team won’t follow my SOPs?
How do I know when it’s time to fire someone?

Réal has a background as a general manager for one of the largest home builders in Edmonton, Alberta. At one point, he oversaw the construction of 508 homes in a single year. It was his commitment to mastering leadership and accountability that made it possible.

Chapter Markers:
00:00 - Intro
00:16 - How do I hold people accountable without micromanaging?
00:48 - How do I hold subs accountable when they don't directly work for me?
01:47 - How do I get my employees to take more ownership?
02:49 - What should I do when team members don't follow systems and SOPs?
03:39 - How do I know when to fire someone?
04:28 - Why do none of my employees take responsibility for their mistakes?
05:19 - How do I build leaders underneath me?
06:10 - Wrap up