Register for Build Show LIVE 2025 HERE

Is there someone on your team who is not performing the way you need them to? Someone you know you need to do a better job of holding accountable? Someone you need to have “the talk” with? If you’re used to an accountability conversation turning into a finger-pointing exercise that goes nowhere, this episode is for you. In today’s conversation with Jen Long, author of Own Up! How to Hold People Accountable Without All the Drama, we’re breaking down the six steps to getting someone to own their responsibilities by having one simple conversation. Spoiler alert: this conversation isn’t about ruling with an iron fist. It’s not even about giving into all your peoples’ needs. I even did a little role playing with her so you can hear what this sounds like in practice. Check out the full episode by clicking the link below.