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Zack continues a very important conversation with Justin Taylor, a former HR professional, about the importance of giving employees consistent and structured feedback. Justin outlines a feedback process used at Dettmore Home Improvements, starting with daily check-ins for new hires and gradually moving to quarterly reviews as employees become more established. These check-ins cover job performance, areas for improvement, and opportunities for growth, helping to prevent frustrations from festering and encouraging open communication. The goal is to maintain a positive, productive workplace culture where employees feel engaged and supported. Frequent dialogue fosters trust and helps align personal development with company goals.

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