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Home Our Process for 100% Net Promoter Score

Our Process for 100% Net Promoter Score

Jordan wraps up a four-part series showing how Smith House turns remodeling clients into raving fans. The key is really understanding a homeowner’s problems, designing smart solutions, and setting a clear budget and schedule before any work begins. Doing all that upfront makes the actual remodel faster, smoother, and less stressful, avoiding the common headaches most people experience. Because of this careful planning, Smith House consistently hits quality, budget, and schedule goals—and their clients love the results, often referring friends and family. Jordan also advises homeowners to check out a builder’s process and past clients, because the best results come from teams who follow a clear plan, not just “wing it” as they go. Follow along with Jordan at the links below:
Jordan Smith's Episodes
Jordan Smith's Instagram

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